A project goes through several stages during its implementation. Each stage is carefully planned and executed by our technical team and coordinated by a project manager, who also assumes the role of liaison with the Customer.
SITE SURVEY – Verification and survey of existing conditions on the installation site are carried out at this stage. Tasks such as tests and certifications of structured cabling and other tasks necessary for the preparation of the site are also performed.
STAGING – Projects require preparation, configuration and testing of equipment. These tasks are usually performed in our laboratories.
INSTALLATION – Field service teams receive a service order with project specifications in order to install the equipment on the site.
COMMISSIONING – On-site configuration and operating tests are carried out after the installation.
INTEGRATION – This is the stage where the integration of the various components of the solution with the client infrastructure is done.
ACCEPTANCE – In this last stage, tests are carried out along with the Customer, in order to complete the installation.
Testimonial of Vasco Cruz Gomes – Director of Business Solutions Vodafone Portugal
“Wondercom performs and manages a set of activities for the Vodafone business area, which allow us to increase customer satisfaction and ensure the quality of delivered services. It is the quality and performance of the Wondercom field teams that ensure the installation of access and the configuration of routers that support the fixed line and internet services delivered across Mainland Portugal, as well as in the Azores and Madeira.
More recently, Wondercom has added value in ensuring availability of Vodafone services, and it is now integrating and managing networks for Vodafone’s corporate customers and ensuring the installation, configuration and management of dedicated Wi-Fi networks.”
