We are today a benchmark ICT company in the domestic market, a company that has evolved and grown, although exponentially, in a sustainable and well-established way.
Our organization and structure, with a strong focus on the internal mobility of employees, are a competitive advantage. Having a horizontal and flexible structure, it is a lot easier to respond to Customer needs and market requirements.
This attribute is combined with a leadership style that promotes the closeness of the people and their involvement with the Organization.
Zuzana Fabianová Janeiro has a creative, dynamic, restless, fearless and persevering spirit. She created Wondercom in 1999 and assumed its management, investing in its growth and making the company what it is today – a solid and flexible company able to react, that is responsive to the needs of its customers and geared towards its employees and partners.
A leader by nature, she ensures that the company is recognized, respected and admired by employees, customers, partners and competitors.
As director of operations, Nuno Janeiro is responsible for field service management, logistics, sub-contractor management and project management.
He started working at Wondercom in 2000. Since then, he has overcome challenges in his career in core network operations for telecom operators and later in project management.
His mission is to ensure the excellent running of operations, always focused on honouring commitments to Customers.
In 2008, Andreia Nunes accepted the challenge of assuming the human resources management department.
Her dedication, organizational and evolutionary skills, attention to detail and technical knowledge are reflected in the excellence of the service that her department provides daily, giving a positive response to the requests from all departments, employees and other stakeholders.
In 2009, Samuel Cruz joined Wondercom as an IS administrator, and in 2016 he was challenged to assume the direction of the IS department.
His department is a strategic cross-company partner that contributes to the improvement of processes and operations through IT and BI tools. He recently assumed responsibility for the development of a new Desktop and LAN Management business area.
José Rodrigues has been with us since 1999. In addition to being Wondercom’s Certified Accountant, he assumes the management of the financial administrative department with responsibilities for accounting, financial analysis and administrative support processes. He also has the responsibility of supervising the billing team located in our facilities in Porto.
Vera Vicente has solid experience in R&S consulting and has been in charge of outsourcing and consulting since 2014.
She is committed to building and maintaining trust with Customers, to a careful HR management and to the closeness and follow-up of employees, thus ensuring the success of the Customer’s project. Wondercom counts on the efficiency of this recruiting team available to internal and external customers.
In 2005, Helder Araújo began his career at Wondercom as a telecommunications technician. In 2008, he assumed the position of director of purchasing and equipment.
He is guided by two goals: ensuring the best cost-quality in purchasing and also ensuring the maintenance and calibration of equipment.
Mónica takes care of the image of the organization with special emphasis on the marketing for the products and solutions of the “ICT made easy” family. She is also responsible for the management of exterior communication and supports the Management in internal communication. This department organizes the corporate and institutional activities at conferences and events. It’s in this departmente that are born all projects related to geographical expansion, Wondercom facilities and the improvement and maintenance of our infrastructure.
In 2015, Teresa Marques was invited to manage Wondercom’s door-to-door business.
She leads a commercial team responsible for the sale of fixed and mobile telecommunications services, in the individual and corporate sector.
Committed to achieving the proposed objectives, she is strongly focused on following-up and training a team of excellence.
Anabela Chaves joined the Wondercom team in 2018 as QAS Manager, and was challenged to continue the Quality, Environment and Security management systems through which the organization is certified.
Her mission is the continuous improvement of the entire integrated management system, since it assumes a central role in the daily life of the company, as well as a differentiating and strategic factor in the market where it operates.